Check in

  • In all ports, check-in starts 60 minutes before departure and closes 15 minutes before departure.
  • Before departure passengers should ensure that no variations have taken place concerning the vessel’s time and date of sailing indicated on the ticket. Therefore a booking confirmation 24 hrs before departure both on the outgoing and the incoming voyages are recommended.
  • Passengers are reminded that if for any reason they fail to perform check-in or board the vessel in the times stipulated above, their ticket is automatically cancelled and not refundable.
  • Passengers are reminded that it is their responsibility to ensure that they are fit to travel.
  • The attention is drawn to the possibility of weather conditions changing during a voyage.
  • Passengers with a medical condition, for which they have not sought professional advice, are asked to inform a member of The Company’s staff prior to departure. The Master of the vessel, may, at his discretion and in the interest of the passenger, disallow boarding.
  • It is the passenger’s responsibility to check carefully the booking details / travel documents and inform The Company or travel agent should any inaccuracies be found.
  • Passengers are to ensure that they are in possession of all necessary (valid) documents prior to travelling.
Assistance
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