Help & Info

Travel Information

All you need to know!

COVID info

Update: Italy Covid Travel Regulations – as from Monday 2nd May 2022

Luggage and baggage allowance

Everything you need to know about our baggage policy.

Venezia access Fee

The Italian government has included in their annual budget for 2019 an accession fee or Venice City Tax for everyone that visits venice.

Border formalities and Visa requirements

Can I travel with my driving license? What are your requirements to travel?


The price of the ticket includes the sea journey, government port departure and arrival tax, levy when applicable and fuel surcharge.

Special needs

I may need Special assistance on board. Can you help?

Unaccompanied Children

Due to safety reasons it is the Company’s policy not to accept minors under the age of 16 years old travelling unaccompanied by an adult of over 18 years old.

Check in

Everything you need to know about checking in


Everything you need to know about Pet Travel

Amend and cancel a booking

Amendment and Cancellation requests can be made via email or telephone.


What do I need to know to make a booking


Frequently Asked Questions

Travel Questions

What do I need to know to travel

Booking procedure

What do I need to know to make a booking

Didn’t find the answers to your questions?
If you still haven’t found the information you are looking for, please contact our Customer Support. We’ll be glad to help!