Luggage and baggage allowance
Everything you need to know about our baggage policy.
Help & Info
Travel information on Venezia Lines Ferries
All you need to know!
Venezia access Fee
The Italian government has included in their annual budget for 2019 an accession fee or Venice City Tax for everyone that visits venice.
Border formalities and Visa requirements
Can I travel with my driving license? What are your requirements to travel?
Price
The price of the ticket includes the sea journey, government port departure and arrival tax, levy when applicable and fuel surcharge.
Special needs
I may need Special assistance on board. Can you help?
Unaccompanied Children
Due to safety reasons it is the Company’s policy not to accept minors under the age of 16 years old travelling unaccompanied by an adult of over 18 years old.
Check in
Everything you need to know about checking in
Pets
Everything you need to know about Pet Travel
Amend and cancel a booking
Amendment and Cancellation requests can be made via email or telephone.
Bookings
What do I need to know to make a booking
FAQ
Frequently Asked Questions
Didn’t find the answers to your questions?
If you still haven’t found the information you are looking for, please contact our Customer Support. We’ll be glad to help!